Storage Camden Health And Safety Policy
Storage Camden is committed to providing a safe and healthy environment for our customers, employees, contractors, and visitors. This Health and Safety policy sets out the principles and procedures we follow to manage risks across our storage facilities and removal operations. Our aim is to prevent injury, protect health, and promote a culture of safety in all aspects of our work.
Policy Aims And Objectives
The objectives of this policy are to prevent accidents and work-related ill health, to provide safe and well-maintained storage environments, and to ensure that our removal and handling activities are carried out safely. We seek to comply with all applicable health and safety legislation and recognised industry standards, and to review and improve our arrangements on a regular basis.
Health and safety is an integral part of how we run our storage and removal services. Every manager, employee, and contractor has a role to play in maintaining a safe workplace and in reporting hazards or incidents promptly so that they can be investigated and addressed.
Management Responsibilities
Senior management at Storage Camden has overall responsibility for health and safety performance. Management will provide adequate resources for implementing this policy, including training, equipment, supervision, and time for staff to carry out safety checks and risk assessments.
Managers are responsible for ensuring that safe systems of work are developed, communicated, and followed, particularly in relation to removal activities, lifting and carrying, vehicle movements, loading and unloading, and storage of goods. They will monitor compliance, investigate incidents, and identify opportunities for improvement.
Employee Responsibilities
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Employees must follow instructions, training, and procedures, use equipment correctly, and not interfere with or misuse anything provided for health and safety purposes.
Staff are expected to report hazards, near misses, and accidents to their supervisor as soon as possible. This includes issues in storage units, communal areas, vehicle loading bays, and customer access routes. Employees involved in removal or collection services must follow manual handling guidance and vehicle safety procedures at all times.
Risk Assessment And Safe Systems Of Work
Storage Camden carries out regular risk assessments to identify hazards associated with our storage facilities and removal operations. These assessments cover building safety, fire precautions, access and egress, use of trolleys and lifting aids, vehicle movements, and manual handling of items.
Based on the outcomes of these assessments, we implement control measures and safe systems of work. Examples include restrictions on maximum load weights, designated loading areas, clear walkways, and procedures for the safe stacking and storage of items in units and vehicles. Risk assessments are reviewed periodically and after any significant change in operations or an incident.
Manual Handling And Lifting
Manual handling is a key element of our storage and removal activities and is managed carefully to reduce the risk of injury. Storage Camden provides training on correct lifting techniques, use of team lifting where appropriate, and the operation of trolleys and other handling equipment.
Employees must assess each lift before starting work, considering the weight, shape, and stability of items, the route to be taken, and any potential obstacles. Where items are too heavy or awkward to move safely, mechanical aids or additional personnel should be used, or the task should be re-planned to remove or reduce the risk.
Vehicle And Driving Safety
Our removal and transport operations require strict controls to protect drivers, passengers, pedestrians, and other road users. Vehicles used by Storage Camden must be maintained in a roadworthy condition, and drivers are expected to carry out basic daily checks and report defects immediately.
Drivers must follow all traffic laws, drive according to conditions, and park only in suitable locations. Loading and unloading activities are to be carried out in designated areas wherever possible, with attention to reversing, use of signals, securing doors, and preventing falls from vehicles. Loads must be distributed and secured properly to avoid movement in transit.
Customer And Visitor Safety
Customers and visitors using our storage facilities or engaging our removal services are entitled to a safe environment. We maintain clear signage, adequate lighting, and clean, unobstructed access routes. Staff are trained to provide guidance on safe use of units, including stacking items securely, avoiding overloading, and keeping fire exits and pathways clear.
Customers are advised to follow staff instructions, observe signage, and use trolleys and handling equipment in line with guidance. Any hazard observed by customers or visitors should be reported to a member of staff immediately so it can be rectified promptly.
Fire Safety And Emergency Procedures
Storage Camden has fire safety arrangements designed to protect people and property. These include appropriate detection and alarm systems, clear fire escape routes, and emergency lighting where required. Staff receive training on emergency procedures, including evacuation routes, assembly points, and communication protocols.
Fire safety checks are carried out on a regular basis, and any issues are addressed as a priority. Customers must not store prohibited or hazardous materials that could increase fire risk, and must follow all instructions regarding restricted items and safe storage practices.
Training, Information, And Supervision
We provide employees with training appropriate to their role, including induction training, manual handling guidance, equipment use, emergency procedures, and specific instruction related to removal operations and vehicle safety. Training needs are reviewed regularly and refreshed as necessary.
Supervisors are responsible for ensuring that staff understand and apply their training in daily work. Additional supervision is provided for new employees, agency staff, and contractors until competence is demonstrated.
Accident Reporting And Investigation
All accidents, incidents, and near misses must be reported and recorded in line with our internal procedures. Storage Camden investigates incidents to identify root causes and to implement corrective and preventive actions. Lessons learned are shared with relevant staff and used to improve risk assessments and safe systems of work.
Consultation And Continuous Improvement
Storage Camden encourages open communication on health and safety matters. Employees are invited to raise concerns, suggest improvements, and participate in discussions about working practices. Where appropriate, we consult with staff and, when necessary, with external advisers to improve our arrangements.
This Health and Safety policy is reviewed at regular intervals and whenever there are significant changes in our operations or relevant regulations. Our goal is to continually develop a positive safety culture across all storage and removal activities, protecting everyone who works with or uses Storage Camden.




